Context that travels with every guest
214 guests this week — 63 regulars, 18 first-timers.
2 regulars have gone quiet
The system watches every guest's rhythm and flags the ones drifting — worth about $129 every time this group comes back once.
A loyal family drifting away over one bad Friday.
A Thursday regular who has quietly missed three Thursdays.
Tom Reyes
At risk- Waited 45 min on a reserved Friday — visibly frustrated
- Was a twice-a-month regular before that
We had a 7:00 reservation and sat at 7:45. Kids were melting down.
1 mo ago
That’s on us, Tom. No excuse on a reservation night.
1 mo ago
Appreciate that. We love the food — just can’t do that again with the kids.
1 mo ago
The opportunity with Tom
A loyal family drifting away over one bad Friday.
Recommended — Personal invite back on a quieter night with the booth guaranteed.
Ask about your guests
Grounded in this business’s own visits, messages, and notes — nothing made up.
What guests are mentioning
Pulled from messages, reviews, and in-person notes this week.
““Golden hour on that patio is unreal.””
““The short rib might be the best plate in NoDa.””
““45 minutes with a reservation is rough.””
““Lively, but hard to talk after 8.””